Refund & Cancellation Policy

CV Dost sells digital passes that unlock downloads on cvdost.com. Passes are activated instantly after payment, so we handle refunds case by case as below.

1. When we refund in full

• You were charged more than once for the same order.
• Money was deducted but your pass never activated and we cannot activate it.
• Your pass does not work because of a fault on our side that we cannot fix within 3 working days.
• You request a refund within 48 hours of buying and have not downloaded anything with the pass.

2. When we cannot refund

• The pass was used to download documents.
• The pass has expired.
• You changed your mind after the 48-hour window.

3. How to request a refund

Email hello@cvdost.com with your order ID, the mobile number you paid with and the reason. We reply within 2 working days.

4. How refunds are paid

Approved refunds are sent back to the original payment method through Paytm. Banks usually credit them within 5–7 working days. The pass is switched off when the refund is issued.

5. Cancellation

Passes do not renew automatically, so there is nothing to cancel. Your pass simply ends on its expiry date.

6. Failed payments

If a payment fails but money is deducted, your bank or Paytm normally reverses it automatically within 5–7 working days. Contact us if it does not arrive.

7. Delivery

CV Dost is a digital service. Your pass is delivered instantly on screen after payment along with an access key. Nothing is shipped.